Terms and Conditions

Terms and Conditions

Welcome to New Skincare! By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before making a purchase or using our website.

1. Introduction
These Terms and Conditions ("Terms") govern the use of New Skincare ("Website") and the purchase of products through our online store. By browsing, purchasing, or using our website, you accept and agree to these Terms, including any future updates or changes.

2. Eligibility
By using this Website, you represent and warrant that you are at least 18 years of age or have the legal capacity to form a binding contract under applicable law. If you are under 18, you must have the consent of a parent or legal guardian to use this Website.

3. Product Information
We strive to provide accurate product descriptions, including details on ingredients, usage instructions, and benefits. However, we do not warrant that all information is error-free. Product images, colours, and packaging may vary based on your device settings or manufacturer changes.

Please note that you might not receive the exact item shown in the image. Our product images are intended to show the type of imperfections a particular product may have. We sell products that may have minor imperfections, such as scratches, dents, or missing parts. This means you could receive a product with some minor flaws, but rest assured, the quality and effectiveness of the product inside are perfect. 

By purchasing from New Skincare, you’re giving these products a second chance at life and saving some money in the process! We aim to be transparent about the condition of every product we sell and provide you with a helpful information so you know exactly what you're getting. However, if you are unhappy with your item, please contact us at here and we will be more than happy to assist you. 

4. Pricing and Payment
Prices listed on our Website are in GBP (£) and are subject to change without notice. We reserve the right to correct pricing errors at any time.
Payments are processed securely through Stripe. You agree to provide accurate and up-to-date payment information when making a purchase. By submitting an order, you authorize us to charge your chosen payment method for the total amount of your order, including applicable taxes and shipping fees.

5. Order Confirmation
After you place an order, you will receive an order confirmation via email. This does not mean that your order has been accepted. We reserve the right to cancel or refuse any order at our discretion, including but not limited to cases of product availability issues, fraudulent activity, or pricing errors.

6. Shipping and Delivery
We only ship to addresses within the United Kingdom (UK). Shipping fees and estimated delivery times will be provided during checkout.

We will try our best to ship the orders within 48 hours of receiving the payment. However, during busy period, we may need 3-5 working days to send your order out.
While we strive to meet delivery estimates, we cannot guarantee delivery dates due to circumstances beyond our control, including carrier delays or postal issues. You are responsible for providing accurate delivery information, and we are not liable for delays or lost packages due to incorrect details.
Please note that delivery to certain remote areas within the UK may require additional time or incur additional charges.

7. Returns and Exchanges
We want you to be satisfied with your purchase. If you are not completely happy with your order, we offer a return or exchange policy under the following conditions:

• The product must be unused, unopened, and in its original packaging.
• Returns must be made within 7 days of receiving your order.
• You are responsible for return shipping fees, except in cases of errors on our part.

Please fill in the contact form here disclosing your order number, contact information and a detail of a product that you wish to exchange or return and we’ll be happy to assist you! 

8. Privacy and Data Protection
By making a purchase or using our website, you agree to our Privacy Policy, which explains how we collect, use, and protect your personal information. Please review our Privacy Policy for more details.

9. Intellectual Property
All content on our Website, including text, images, logos, graphics, and product names, are the property of [Your Business Name] and are protected by intellectual property laws. You may not use any of our content without express written permission.

10. Prohibited Uses
You may not use our Website or products for any illegal or unauthorized purpose. You agree not to:

• Engage in any activity that disrupts or interferes with our Website.
• Impersonate another person or entity.
• Upload harmful or disruptive content.
• Violate any applicable laws or regulations.

11. Limitation of Liability
We are not liable for any direct, indirect, incidental, or consequential damages arising from the use of our Website or products, including but not limited to lost profits, data loss, or personal injury.
To the extent permitted by law, our liability is limited to the total amount paid for the product(s) purchased.

12. Disclaimer of Warranties
Our Website and products are provided "as is" without warranties of any kind, either express or implied. We do not guarantee the accuracy, completeness, or timeliness of the information on our Website, nor do we warrant that our products will meet your expectations or be error-free.

13. Indemnification
You agree to indemnify, defend, and hold harmless New Skincare, its officers, employees, and agents from any claims, losses, liabilities, damages, or expenses arising from your use of our Website, your purchase of products, or your violation of these Terms.

14. Modifications to Terms
We reserve the right to modify or update these Terms at any time. Changes will take effect immediately upon posting on the Website, and your continued use of the Website constitutes acceptance of those changes. We encourage you to review these Terms periodically.

15. Governing Law and Dispute Resolution
These Terms will be governed by and construed in accordance with the laws of England and Wales. Any dispute arising from these Terms shall be resolved through binding arbitration in the United Kingdom, and you agree to waive any right to a jury trial or class action.

16. Contact Us
If you have any questions or concerns regarding these Terms and Conditions or any other matter, please contact us at:

New Skincare Ltd

Suite G04 1 Quality Court, Chancery Lane, London, England, WC2A 1HR